Privacy Policy for Golova.ai

Golova.ai ("we", "our", or "us") provides a comprehensive SaaS platform for rental companies, offering seamless management of inventory, clients, projects, and more. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our website, mobile application, or related services. Company Name: Golova Europe SL Registered Address: Carrer de l'Hospital 95, 08001 Barcelona, Spain CIF (Tax ID): B56702159 Contact Email: support@golova.ai
1. Information We Collect
We collect various types of information to provide and improve our services:

1.1. Personal Details: name, email, phone number, company name, billing details

1.2. Account Data: login credentials, user roles, project-related content

1.3. Device and Technical Data: IP address, browser type, operating system, device type

1.4. Usage Data: pages viewed, features used, time spent, actions taken

1.5. RFID & Operational Data: data collected via RFID scans and event-related hardware

1.6. Cookies & Tracking Technologies: for session management, performance, and analytics

2. How We Use Your Data
We use the collected data for various purposes:

2.1. Provide, maintain, and improve our platform and services.

2.2. Manage subscriptions and process payments/p>

2.3. Offer technical support and user communication

2.4. Customize and optimize user experience

2.5. Analyze usage and performance

2.6. Comply with applicable legal obligations

3. Legal Basis for Processing (GDPR)
Under GDPR, we process data based on:

3.1. Consent – when legally required

3.2. Contract performance – to provide our service

3.3. Legitimate interests – for platform improvement, fraud prevention

3.4. Legal obligations – for accounting, tax, or compliance

4. Data Sharing
We may share your data with third parties in these specific cases:

4.1. Payment processors: Stripe

4.2. Hosting & infrastructure providers: AWS, Cloudflare

4.3. Analytics tools: Google Analytics, Sentry

4.4. Communication tools: email, messaging, notifications

4.5. We do not sell or rent your personal data.

5. International Transfers
When transferring data internationally, we ensure protection through:

5.1. Standard Contractual Clauses (SCCs)

5.2. Service providers with adequate protection mechanisms

6. Data Retention
We retain your data while your account is active or as required by law. You may request deletion at any time by contacting us.
7. Your Rights
You have the following rights regarding your personal data:

7.1. Access your data

7.2. Correct inaccurate information

7.3. Request deletion

7.4. Object to processing

7.5. Withdraw consent

7.6. Data portability

To exercise these rights, email us at support@golova.ai .
8. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect data from children.
9. Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, access controls, and monitoring.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page. Continued use of the service implies acceptance of the revised terms. Contact Us Email: hello@golova.ai Address: Golova Europe SL, Carrer de l'Hospital 95, 08001 Barcelona, Spain